When trying to think of a name for our company, we wanted a name which reflects our core values and our mission. A mission to help moms make safe, natural, toxin-free product choices for themselves and their family. The Moms Co. became an obvious choice because we wanted you as a mom to be at the heart and soul of everything we do and every decision we make here. We aim to be the benchmark for:
1. Honesty. We offer what we promise. No hiding in the fine print. We accept no leeways of any kind when it comes to you and your babies.
2. Keep It Simple. It’s quite tempting to talk in non-human scientific jargons and cheesy brandlines. Yet we refrain. You deserve full transparency so you can make the best decision for yourself and your baby.
3. Experts Advice. We unwaveringly work with only the best in class doctors, researchers and experts in their respective field. No compromises.
4. Safety Comes First. We referenced the highest global safety standards as our starting point. Our experts have since then continually helped us raise the bar further by considering leading scientific evidence to improvise our products & processes. We are certified 100% Toxin-Free and Made Safe by Safe Cosmetic Australia's Toxic-Free Campaign.
5. Details Matter, A LOT. Everything we do - we have a snarky obsession to detail whether it be formulation, product, packaging or design. For when you deserve the best, why settle for less?
It’s our unwavering product philosophy - we only use the most effective natural ingredients and have zero tolerance to any potentially harmful chemicals. Our 6-step No Compromise Safety Process helps ensure our natural products meet the highest global standards for safety and have only the best, natural ingredients in them.
The Moms Co. is a company built for moms. Over the years, we hope to expand our community of moms who don’t compromise to together create the safest, best range of products for ourselves and our families. Products we can use, confidently and fearlessly.
We welcome all moms who come in touch with The Moms Co. to join our mission, and join our family.
Yes, all our products are safe for breastfeeding moms. However, we suggest you avoid the nipple area where the baby feeds.
No. All our products are made to the highest global safety standards and we test each ingredient against the leading toxic-free databases globally to ensure that our products are free from all potentially harmful chemicals. We check each ingredient against:
All products go through vigorous testing under varying weather conditions, from 0 degrees to 60 degrees. This ensures that our products can be safely used for upto 2 years from their manufacturing date. They are best when consumed within 6 months of opening.
Yes. We are stubborn about using only the best natural ingredients. We have spent countless hours with experts looking into every ingredient for its effectiveness and safety. Even if there was an iota of doubt or possible side-effect studied about any ingredient across the world, we made sure we do not use it. We are setting a new bar in the industry because of our attention to even the minutest of details.
That being said, we are constantly trying to outdo our products and processes. If you have any feedback on our product, we want to hear from you.
No, and they never will be. However our products have been tested at the top research labs for optimal safety.
Skin pH is the natural level of acidity or alkalinity of your skin. For best results, The Moms Co. products are pH balanced and created to leave your skin feeling soft, supply and moisturized.
The Moms Co. exclusively designs and distributes all our own products – maintaining intense focus on quality, product innovations, health & safety, and affordability.
Yes, the products have been created exclusively by experts for The Moms Co.
The Trial Kit is an easy way for you to experience our products.
No. We use essential oils as fragrances for our products. Compared to other regular products out there, this means that over time, our product fragrances might smell a bit different. This is fine (and a sign of purity too).
All our products are dermatologically tested for safety and irritation. However, not everyone has similar skin. We recommend you do a patch test on your arm to see if the product causes any irritation before use.
We are so excited that you finally got your kit and would like to welcome you to The Moms Co. family officially. We hope you like the products and would love to hear your feedback at email@example.com.
Your feedback means a lot to us.
After you become a member of The Moms Co. family, we create your very own, personalized Account page. Your account lets you access and update your user information, connect your social media channels as well as track your order and past purchases.
Click Sign Up on the top of the page and when prompted choose Sign up via Facebook. Authorize The Moms Co to allow access to your basic profile and email. The Moms Co. will never post on your behalf without your permission. Once you confirm your information, your account will be created.
If you are new to The Moms Co, we want to ensure that we have your preferred email on our database to send you all the communication including emails related to your purchases, newsletters, new offers and discounts. You can update your email preferences at anytime in your My Account settings.
If you have an existing account at The Moms Co., please sign in with your account email address and password and we will connect your accounts. If you connect your accounts, you will be able to login either via Facebook or email going forward.
If you do not see your past purchases please contact our customer care at +91-124-33138120, Monday - Friday 10AM - 6PM (IST) and our team would be happy to sort it for you. We do not ask for your password over the phone.
After you join, we will create a personalized Account page which you can access by logging into your account at The Moms Co. Here, you will be able to update all the personal information saved at our end. You can also call our Customer Care and our executives would be able to do it for you.
We always want to be connected with you and make sure you are the first one to hear about our promotions or discounts whatsoever. However we can understand that it becomes too much to catch up on your end sometimes thus you can anytime go into your account preferences and unsubscribe or you could also press unsubscribe on a newsletter of ours which would immediately redirect you to your newsletter settings.
We currently work with Delhivery and FedEx as our shipping carriers.
All purchases under Rs. 499 have a shipping charge of Rs. 49 (including the Trial Kit)
We aim to help moms everywhere and are trying to ship to as many locations as possible. If you face any challenges in placing an order, write to us at care@TheMomsCo.com
If your shipping address is within India:
Shipping & handling is Rs. 49
Shipping is FREE for orders over Rs. 499 in India.
If your shipping address is outside India:
We have partnered with Fedex for international shipping.
Shipping & handling is rates vary by country. Please enter your address details while placing an order to see the final shipping costs.
We are constantly increasing the base of countries we send our products to. To check if we ship to you, please add a product to cart and enter your address details.
Yes. Once your order is confirmed you can easily track its status in your Account page. You can also do this by clicking on Order History in the dropdown and selecting the order you wish to track. After your order ships, you'll receive a notification email with a tracking number, so you can check on your shipping status and know when to expect your order time. Our standard delivery time is 4-5 days within metros in India, and 7-8 days outside metros in India.
We are working endlessly with our delivery partners to make sure that your products reach you at the earliest. However sometimes we fail to make it before the deadline. And it feels terrible. We expect your understanding if your order is late. That being said, do make sure to call us at Support so that we can try expedite your order on a priority basis.
We accept all major credit cards, debit cards, netbanking (within India) and wallets.
We always pack our products with love and take extreme care to ensure that products that reach you are fully safe and have not been used before, thus we do not allow any returns or exchanges.
If the product has not been shipped yet then you can call us at +91-11-3313-8120 and cancel your order anytime.
Of course. We know that sometimes you want it all, and sometimes less is more. To manage your email preferences, simply sign in, choose My Account, and select the Email Preferences link. Uncheck any boxes next to types of emails you wish to stop receiving from us. Alternatively, you can follow the unsubscribe instructions included in all emails sent from The Moms & Co.
Yes! You can earn upto 100 mommy points (worth Rs. 100) for each new friend that makes a qualified first purchase. Your friend must be new to The Moms Co.Do visit our Referral and Mommy Points pages to get started! We are sincerely thankful for your efforts to share The Moms Co. experience with your friends and family, it helps us grow and create more amazing products for the entire community.
You can use your Mommy Points on all purchases at The Moms Co. Just add a product to cart, and at the payment screen, select the option to use your Mommy Points for the purchase. You can pay for the remaining amount using our standard payment options.
Thanks for your enthusiasm for sharing our products! We do appreciate your support and invite you to contact us at firstname.lastname@example.org if you want to discuss any unique opportunities or proposals that you might have.
No, at the moment we do not have independent apps on the Google Playstore or iOS App Store. However our website is mobile optimized providing you a rich experience on your smartphone as well.
Our website currently supports:
Internet Explorer 9 and above.
Firefox 5 and above.
Chrome – current stable version.
Safari 5 and above.
You may update your browser to the most current version by clicking any of the above-listed links and following the manufacturer's installation instructions.